Legal

1. General provisions
1.1. These purchase rules, together with the documents specified in these rules, are intended to provide information about UAB “Decorum Concept Group” (“Seller”) and to explain to persons purchasing goods (“Goods”) in the online store (“Buyer”), the Goods sold in this online store, the conditions of sale (“Rules”).
1.2. These Rules apply to the conclusion of any contract between the Seller and the Buyer regarding the sale of Goods (“Contract”). Before placing an order for any Products in the Online Store, please read these Terms carefully and make sure you understand them properly. Please note that before completing the order, the Buyer must agree to these Rules and the Privacy Policy, and if he refuses to do so, the completion of the order and the ordering of the Product are not possible.
1.3. Buyer is encouraged to print these Terms for future reference.
1.4. We also inform you that these Rules may be changed in accordance with the procedure set forth in Section 6. Every time when ordering Goods, we recommend reviewing the Rules so that the Buyer is sure that he fully understands the conditions under which the order will be placed in a specific case. These Rules were last updated in 2022. August 18
2. Information about the Seller
2.1. These Rules apply to the purchase of Goods at calculator.technicalfloors.eu. The seller is UAB “Decorum Concept Group”, a Lithuanian company duly registered and operating in the Republic of Lithuania, legal entity code 300631716, registered office address Raudondvarios pl. 242G, LT-47159 Kaunas. Data about the Seller are collected and stored in the Register of Legal Entities, the registry manager is the State Company Register Center. The VAT payer code of the seller is LT100002852018.
3. Goods
3.1. The shades of the goods received by the Buyer and the Goods presented in the Online Store may differ slightly, as the color resolution depends on the Buyer’s individual computer characteristics. Also, the images of the Goods presented in the Online Store may show additional accessories or components of the Goods, which are not part of the sold Product package (the Product package is indicated in the “Product information” section of the Product advertisement). The product is considered to be in accordance with the offer if it corresponds to the example, model and/or description provided in the Online Store.
3.2. The packaging for transporting the product may differ from the one shown in the images in the online store. Changing the packaging of the Product, in order to ensure proper and safe transportation of the Product, does not change the Product and/or its properties and/or functions specified in the online store.
3.3. Unless otherwise expressly stated, all Products listed in the Online Store are available. In the event that the ordered Product is no longer available, the Buyer is immediately informed about this by e-mail or other means (call and/or SMS). In this case, the Seller offers the Buyer a possible way to solve the problem (for example: refund, additional time to deliver the Product, delivery of a similar product, etc.). If the Buyer does not agree with any of the Seller’s offers, the execution of the Product order is terminated.
3.4. The Seller has the right to set the minimum and/or maximum order quantity of the Product for certain products during one order.
4. Processing of personal data
4.1. The Seller processes the Buyer’s personal data in accordance with the Privacy Policy. Given that the Privacy Policy contains important provisions of the Rules, it is recommended that the Buyer read them carefully and make sure that all provisions of the Privacy Policy are understandable and acceptable to him.
5. Conclusion of the purchase and sale agreement
5.1. In this online store, Buyers can purchase Goods:
   a) natural persons, from 18 (eighteen) years;
   b) legal entities.
5.2. By approving these Rules, the Person confirms that he has the right to purchase Goods in this online store.
5.3. The procedure for ordering Goods set by the Seller gives the Buyer the opportunity to check and correct errors before placing the final order. It is recommended that the Buyer carefully read and check the order placed at each stage of placing the order.
5.4. The contract between the Buyer and the Seller is considered to have been concluded from the moment the Buyer, having created a shopping cart in the online store, indicated the Buyer’s name, surname (in Latin letters) and delivery address, exact zip code, selected the payment method and familiarized himself with these Rules, clicks the “Order” button and pays for the order or chooses the payment method specified in clause 11.1 b. If the order is not paid, the contract is considered not concluded. The Seller has the right to contact the Buyer on the phone number specified in the order or by e-mail on the basis of the concluded contract or when resolving any ambiguities regarding the performance of the contract.
5.5. After the buyer submits and pays for the order, an e-mail is sent to him confirming receipt of the order.
5.6. After preparing the order, the Seller sends the Buyer an e-mail informing that the Goods have been sent to the Buyer or are ready for collection (depending on which method of delivery of the Goods was chosen).
5.7. Each Agreement (order) concluded between the Buyer and the Seller is registered and stored in the online store database.
5.8. By concluding the Agreement, the Buyer agrees that an electronic VAT invoice of the order with purchase data will be sent to the e-mail address specified at the time of purchase. The invoice is sent by e-mail. by post on working days no later than within 6 (six) working days from the moment the Buyer collects the Goods.
6. Right to change the rules
6.1. The seller has the right to change these Rules. Each time the Goods are ordered, for the purpose of concluding the Agreement between the Seller and the Buyer, the version of the Rules valid at that time shall apply. The version of the Rules that was at the time of the Buyer’s order submission and which was sent to the Buyer together with the order confirmation is valid for orders submitted and not completed before the new Rules come into force.
6.2. Each time the Rules are changed, the Seller will inform the Buyer and notify about it, indicating that the Rules have been changed and the date of their change will be given in Clause 1.4 of these Rules.
7. Return of goods, cancellation of the contract
7.1. The buyer has the right, without giving a reason, to withdraw from the contract and return the received (retrieved) goods – within the period specified in point 7.3 of these Rules. This provision means that the Buyer, who changed his mind or for other reasons decided to refuse the Goods during the mentioned period, has the right to notify the Seller verbally or in writing of his desire to refuse the contract and return the goods to the Seller and recover the money paid. The cost of returning the product must be borne by the Buyer.
7.2. The aforementioned right to withdraw from the contract and return goods does not apply to Contracts for:
   a) for Goods manufactured according to the Buyer’s special instructions, which are not pre-manufactured and which are manufactured taking into account the Buyer’s personal choice or instruction, or for Goods that are clearly adapted to the Buyer’s personal needs;
7.3. The buyer’s right to withdraw from the contract and return the goods applies only to natural persons and occurs from the date of conclusion of the Contract, as defined in Part 5 of the Rules. The Buyer has the right within 14 (fourteen) days from the delivery of the Product to him, to withdraw from the contract and return the Product to the Seller and recover the money paid for it. In individual cases specified by the Seller, quality Goods can be returned within a longer period (such information is provided, for example: in the conditions/rules of the published offer, in the rules of the loyalty program).
7.4. The Buyer, wishing to return the goods and cancel the Agreement, must contact the Seller verbally or send a filled-in free form request to the Seller, which would state the decision to cancel the Agreement. After receiving the Buyer’s notification, the Seller immediately sends a confirmation of receipt of the notification.
7.5. Goods are returned to UAB “Decorum Concept Group”, taking into account the exceptions provided in the section “Returns and warranty”.
7.6. The Buyer shall immediately and in any case no later than within 14 (fourteen) days from the date of notification to the Seller of his decision to return the goods (or to withdraw from the contract) return or hand over the Goods to the Seller or to a person authorized to accept the Seller’s Goods. If the Buyer has sent the Goods within 14 (fourteen) days from the date of notification to the Seller about his decision to return the goods (or to cancel the contract), it is considered that the Buyer has sent the goods within the specified deadline for returning the goods.
7.7. If the buyer withdraws from the contract and returns the goods, all money paid for the goods is returned or, in case of 7.8. for the circumstances specified in point, part of them, including delivery costs. After receiving the Goods and assessing their quality, the Seller shall return all or part of the money for the Goods no later than within 14 (fourteen) days from the date of receipt of proof of shipment of the Goods to the Seller or the day of return of the Goods. Current rates for delivery and service services are provided in the section “Delivery and pick-up of goods”. If only a part of the Goods is returned, the delivery costs for these Goods are refunded, if the returned part of the Goods was subject to a delivery fee. In the event that the Product is returned due to its quality defects, the provisions of clause 7.11 of these Rules shall apply.
7.8. The Buyer is responsible for the reduction in the value of the Product (including, but not limited to, the cases specified in Clause 7.9 of the Rules) caused by actions that are not necessary to determine the nature, characteristics and operation of the Product, i.e. the Seller has the right to unilaterally reduce the amount returned to the Buyer, in proportion to the aforementioned reduction in the value of the Product.
7.9. The Buyer is responsible for the decrease in the value of the Product, if the Product is returned or its packaging is damaged, the Product has lost its commercial appearance (damaged labels, protective film, etc.), the Product has been used, the Product is without authentic labels, protective bags and without the same accessories, with which it was sold, the Product is in messy and/or non-original packaging (without instructions and warranty card, if they were delivered with the Product), of a different composition than the one purchased by the Buyer, unreturned gifts handed over to the Buyer together with the Product, Product accessories or accessories.
7.10. When returning, it is necessary to present a VAT invoice (its number), or a cash register receipt, or another document confirming the purchase of the Product from the Seller (eg: payment card statement) and the order number.
7.11. If the Buyer returns the Goods due to defects in the quality of the Goods, the Seller undertakes to fully refund to the Buyer the price paid for the poor-quality Goods and to reimburse the costs of delivery and return. If only a part of the Goods is returned, the delivery costs are refunded only if the remaining Goods of the same order, when purchased only, would be charged a lower rate than the rate applied when purchasing the Goods together with the returned Goods and only in a volume equal to the difference in the aforementioned rates. If a method of returning the goods other than the one offered by the Seller was chosen, which resulted in disproportionate or higher costs, the Seller is not obliged to cover the costs of returning the goods.
7.12. As usual, the Seller transfers the refunded amounts to the bank account specified by the Buyer in any bank operating in the Republic of Lithuania. If possible, when the Goods are returned to the return department in the UAB “Decorum Concept Group” shopping center, the returned amounts are paid in cash.
7.13. The Seller has the right not to return to the Buyer the sums paid by him or a part of them until the Goods are returned or until the Buyer provides proof that the goods have been sent.
7.14. In the event that the Goods were delivered to the Buyer after the Contract was terminated:
   a) The Buyer must immediately return the Goods to the Seller;
   b) except for cases related to defective Goods, as stipulated in Clause 7.11, the Buyer will be responsible for covering the costs of returning the Goods to the Seller;
   c) The Buyer has the obligation to properly store the Goods until they are returned to the Seller;
   d) The price of the product and delivery costs shall be reimbursed to the Buyer in accordance with clause 7.7.
7.15. In all cases, the Buyer will have the rights arising from the sale of poor-quality Goods, which are provided for by the legal acts of the Republic of Lithuania. The return rules specified in this 7 or other parts of the Rules do not affect the existence of these rights.
8. Delivery
Home delivery
8.1. At the Buyer’s option, the Goods are delivered by a transport company at the Buyer’s expense. In individual cases specified by the Seller, the Goods are delivered at the Seller’s expense.
8.2. By choosing the home delivery service during the order, the buyer undertakes to indicate the exact place of delivery of the goods. The exact delivery price depends on the weight and price of the ordered Goods.
8.3. Unloading and delivery services are ordered separately before payment for the Goods. The Buyer pays for the unloading and delivery of the goods. In individual cases specified by the Seller, the Seller pays for the unloading and delivery of the Goods.
8.4. The Buyer’s order shall be fulfilled by the scheduled delivery date specified in the dispatch notice referred to in Clause 5.6, except in the event of events beyond the Seller’s control (as defined in Section 17 of these Rules).
8.5. Normally, the Goods are delivered to the address specified by the Buyer. The buyer is always informed about the expected delivery date of the Product by e-mail.
8.6. If you order more than one Product, they may be delivered at different times, as they are shipped from different warehouses. There is no additional transport fee for this.
8.7. Ownership of the Product passes to the Buyer from the moment the courier hands over the Goods to the Buyer. The risk of accidental loss or damage of the goods passes to the Buyer when he or a person designated by him, except for the courier, accepts the goods. If the carrier of the Goods was chosen by the Buyer himself, and the Seller did not offer such a delivery option, the risk specified in this section passes to the Buyer when the Goods are handed over to the carrier.
8.8. During the delivery of the package, the Buyer or, depending on the case, the Buyer’s representative must check the condition of the package of the package together with the representative of the transport company, in accordance with the rules of the organization (s) providing courier services, specified in the section “Return and guarantee”.
8.9. If a violation of the package of the shipment is detected, the Buyer or, depending on the case, the Buyer’s representative has the right not to accept the shipment. In this case, the representative of the organization providing courier services, together with the Buyer or, depending on the case, the representative of the Buyer, fills out a special package inspection report, submitted by the representative of the organization providing courier services, which indicates the violations found.
8.10. After the Buyer or, as the case may be, the Buyer’s representative accepts the shipment and signs the data logger or paper delivery confirmation provided by the representative of the organization providing courier services without comments, it is considered that the Goods have been delivered in an undamaged package, the additional services specified in the data logger or the paper delivery confirmation have been properly performed , unless proven otherwise.
8.11. Upon delivery and delivery of the Goods to the address specified by the Buyer, the Goods are deemed to have been delivered to the Buyer, regardless of whether the Goods are actually accepted by the Buyer or any other person who accepted the Goods at the specified address.
8.12. If the Goods will not be accepted by the Buyer, the Buyer must specify the data of the person who will accept the Goods when filling in the delivery information of the order.
8.13. When accepting the Goods, it is necessary to present a valid identity document in order to properly identify the Buyer. If the Buyer cannot accept the Goods himself, and the Goods are delivered to the address specified by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the Goods to the wrong person.
8.14. The Buyer must, within 14 (fourteen) days from the moment of delivery of the Goods, check the packaging of the Goods, the quantity, the external quality of the Goods (that is, whether the goods do not have obvious quality defects), the assortment, completeness and assembly. If the Buyer does not fulfill this obligation within the specified period and does not make any claims to the Seller, it is considered that the packaging of the Goods is suitable, and the quantity, external quality, assortment, completeness and assembly of the Goods comply with the terms of the Agreement.
Pickup in store
8.15. At the buyer’s choice, with the exception of the exceptions provided in the “Delivery and pick-up of goods” section, the goods ordered in the online store can be picked up free of charge in UAB “Decorum Concept Group” stores.
8.16. After the Seller prepares the Goods for collection, the Buyer is informed by e-mail or phone call that the Goods are ready for collection.
8.17. Usually, the deadlines for preparing the goods for collection are given in the section “Delivery and collection of goods”.
8.18. The ordered Goods must be collected no later than within 3 (three) days after the Seller informed the Buyer by e-mail or SMS message or by phone call about the possible collection of the Goods. If the goods are not picked up within the period specified in this point, the order is cancelled. In this case, after canceling the order, the money paid by the Buyer for the Goods is returned immediately, but no later than within 14 days.
8.19. Ownership of the Product, upon picking it up in the store, passes to the Buyer from the moment the Seller hands over the Goods to the Buyer.
8.20. When picking up the Goods in the store, the Buyer must:
   a) specify the order number;
   b) provide a valid identity document.
8.21. Only the Buyer can collect the Goods. If the Goods are to be collected by another person, he must be specified as the recipient of the Goods when ordering the Goods. If the Buyer is a legal entity, the Seller has the right to demand authorization for the withdrawal of the Goods.
8.22. The list of UAB “Decorum Concept Group” stores, where you can pick up the goods, is presented in the “Product delivery and pick-up” section. Please note that at the time of purchase, the Buyer is allowed to pick up the Goods only in those stores where there is sufficient stock.
9. Product price and delivery costs
9.1. The prices of the products will be as indicated in the online store. The Seller makes every reasonable effort to ensure that the prices of the Goods are correct at the time the Buyer places the order.
9.2. Product prices may change, but such changes will not affect already concluded Agreements.
9.3. The prices of goods are presented including VAT (where it is applicable) at the rate applicable at a specific time in the Republic of Lithuania. In the event that the amount of VAT changes during the period from the day of the order to the day of delivery, the price may change, taking into account the change in the amount of VAT, except in cases where the Buyer has paid for the Goods in full before the change in the amount of VAT takes effect. The Seller informs the Buyer in writing about such a price change and gives the Buyer the opportunity to purchase the Product at a price adjusted for the changed amount of VAT or to cancel the order. The order is not processed until the Buyer’s response is received. In the event that it is not possible to contact the Buyer through the contacts specified by him, it is considered that the order is canceled and the Buyer is informed about this in writing.
9.4. The prices of the goods do not include the costs of order preparation, delivery and delivery of the goods. The amount of delivery costs indicated in the online store may change. The amount of delivery costs specified at the time of placing the order is applied to the placed order. Current delivery costs are listed in the “Delivery and collection of goods” section.
10. Regarding reverse application of VAT
10.1. Reverse VAT taxation is applied to Goods provided for in the legal acts of the Republic of Lithuania. Reverse VAT will not be applied if the VAT payer who submitted the order makes the payment from a bank account other than his own. Discounts are not applicable for reverse VAT.
11. Payment
11.1. The Buyer can pay for the Goods:
   a) using electronic banking;
   b) payment (credit or debit) card.
11.2. Legal entities are also given the opportunity to pay by bank transfer to the Seller’s account specified in the advance VAT invoice sent to the Buyer, indicating the order number given to the Buyer in the payment destination.
11.2.1. For legal entities paying by transfer or electronic banking, it is recommended to transfer the company code in the transfer information for faster identification of the payer. In this way, the order will be confirmed in the system faster and start to be executed.
11.3. The Goods selected by the Buyer are reserved in the Seller’s system and the Seller begins to execute the order:
   a) when the Seller receives a notification from the Buyer’s bank about the completed payment;
11.5. The online store “Tax Free” does not provide services.
12. Obligations of the buyer
12.1. The buyer undertakes to provide only correct and complete data in the purchase form. If the data specified in the purchase form changes, the Buyer must update it immediately.
12.2. The buyer undertakes to use the online store honestly and correctly, not to harm its work or stable operation. If the Buyer does not comply with this obligation, the Seller has the right to limit, suspend (terminate) the Buyer’s ability to use the online store without prior warning and is not responsible for any related losses of the Buyer.
12.3. The Buyer must pay for the ordered Goods and accept them in accordance with the procedure established by these Rules.
12.4. Notwithstanding the obligations stipulated in other clauses of the Rules, the Buyer undertakes, before starting to use the Product (including its assembly, installation, etc.), to inspect it and make sure that the Product received is the one that the Buyer ordered.
12.5. The buyer must comply with other requirements established in these Rules and legal acts of the Republic of Lithuania.
13. Manufacturer’s warranty
13.1. Some of the Goods sold by the Seller are covered by a manufacturer’s warranty. Information about it and applicable conditions are provided in the manufacturer’s warranty attached to the Goods.
13.2. The manufacturer’s warranty supplements the Buyer’s rights in relation to defective Goods.
13.3. The Seller is not responsible for the content of the Goods, such as editing, translation errors or quality of the books, for which the responsibility lies exclusively with the publisher/manufacturer of the Goods.
14. Responsibilities of the seller
14.1. The seller undertakes:
   a) make efforts to enable the Buyer to properly use the services provided by the online store;
   b) respect the Buyer’s privacy, process the Buyer’s personal data only in accordance with the procedure established by these Rules, the Privacy Policy and the legal acts of the Republic of Lithuania.
14.2. The seller undertakes to comply with all requirements assumed in these Rules.
15. Product quality
15.1. The seller guarantees the quality of the Goods (statutory quality guarantee). The Seller provides a quality guarantee valid for a certain period of time for different types of Goods, the specific term and other conditions of which are specified in the documents accompanying the Goods. The warranty obligations of the product manufacturer are valid only if the conditions of use of the product are not violated. Before using the Product, the Buyer must carefully read the product’s operating instructions, if any.
15.2. Defects in the goods are eliminated, defective goods are replaced and returned in accordance with the procedure established in these Rules and taking into account the requirements of the applicable legal acts of the Republic of Lithuania.
15.3. A buyer who wants to file a complaint about low-quality or incompletely packaged Goods can do so in the return department of UAB “Decorum Concept Group” store or by e-mail at virmantas.m@dcg.lt.
15.4. When submitting a complaint, the Buyer must submit the VAT invoice (its number) for the purchase of the Product or the cash register receipt, or another document confirming the purchase and sale of the Product from the Seller (e.g. payment card statement) and specify the following information:
   a) Product order number;
   b) name the Product’s defect, signs of failure or missing part;
   c) provide other evidence, such as a photo of the Product, a photo of the defective area (if it is a mechanical damage and it is possible to take a photo), a photo of the Product packaging, etc.
15.5. When submitting a complaint, the Buyer must indicate how he wishes the claim to be resolved:
   a) By removing the defects of the Product free of charge within a reasonable period of time, if the defects can be removed;
   b) replacing the Product with an analogous Product of suitable quality;
   c) by correspondingly reducing the purchase price if the Product cannot be repaired or replaced or if as a result the Seller would incur disproportionate costs, taking into account all the circumstances, including the value of the Product, if the Product had no defects, the significance of the Product’s defects (non-conformity);
   d) returning the paid price of the Product and terminating the Agreement when the product cannot be repaired or replaced or if the Seller would incur disproportionate costs as a result, taking into account all the circumstances, including the value of the Product, if the Product had no defects, the significance of the Product’s defects (non-conformity).
15.6. After examining the claim, the answer about the decision made and the actions to be taken is provided within 14 (fourteen) days from the date of receipt of the Buyer’s appeal.
15.7. Regarding warranty maintenance, the Buyer can ask questions by e-mail. to the email address virmantas.m@dcg.lt.
16. Liability
16.1. The buyer is responsible for the actions performed using the online store, including, but not limited to, the correctness of the data provided in the purchase form. The buyer assumes responsibility for the consequences of incorrect or inaccurate data provided in the purchase form.
16.2. The Buyer of the online store is responsible for the storage and/or transmission of his login data to third parties. If the services provided by the online store are used by third parties who have connected to the online store through the Buyer’s login data, the Seller considers such a person a Buyer and the Buyer is responsible for all actions of such a third party performed in the online store.
16.3. The Seller, to the extent that this does not contradict the applicable legal acts, is released from any responsibility in cases where losses arise because the Buyer, disregarding the Seller’s recommendations and his obligations, did not familiarize himself with these Rules, the Privacy Policy and other documents specified in these Rules, although such an opportunity was given to him.
16.4. Taking into account the provisions of Article 5, Paragraph 1 of the Law on Electronic Identification and Electronic Transactions Reliability Assurance Services of the Republic of Lithuania, the Buyer and the Seller agree that the confirmation of the Buyer’s actions in the online store with the online store login data (identification code) has the services of the Electronic Identification and Electronic Transactions Reliability Assurance of the Republic of Lithuania the legal power of an electronic signature established in paragraph 1 of Article 5 of the law (that is, it has the same legal power as a signature in written documents and is admissible as a means of proof in court). The buyer must keep his login data to the online store and not disclose them, ensure that the data is known only to him and that only he uses the data, not to transfer or otherwise make it possible for other persons to get acquainted with or use these data. If there is a suspicion that the login data could have been obtained by another person, immediately notify the Seller about it, as well as immediately inform the Seller about the violation or disclosure of the login data to the online store. All actions performed using the Buyer’s identification code are considered to be performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.
16.5. The parties are responsible for the violation of the Agreement concluded using the online store in accordance with the procedure established by the legal acts of the Republic of Lithuania.
16.6. In the event that the Seller violates the provisions of these Rules, he is responsible for the damage or losses suffered by the Buyer, which arise as a foreseeable consequence of the violation of these Rules. Damage or losses are considered foreseeable if they are an obvious consequence of the Seller’s breach or if the Seller and the Buyer were aware of such damage or losses when concluding the Agreement.
16.7. The Seller supplies the Goods for domestic and personal use only. The Buyer undertakes not to use the Goods for sale for commercial, business or resale purposes, and the Seller shall not be liable for any lost profits, business losses, business disruption or losses due to lost business opportunity.
16.8. The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer accesses these websites through the links in the Seller’s online store, except when these websites contain information about the goods sold by the Seller and the characteristics of the goods. In this case, the Seller is responsible for providing the necessary, complete, correct and non-misleading information about the offered Product.
17. Events beyond Seller’s control
17.1. The Seller shall not be liable for non-performance or late performance of the Agreement or any obligations under the Agreement, if such non-performance or delay is due to force majeure circumstances.
17.2. In the event that force majeure occurs, which affects the proper performance of the Seller’s obligations under the Agreement:
   a) The Seller will immediately inform the Buyer; and
   b) The performance of the Seller’s obligations arising from the Agreement will be suspended and the deadline for fulfilling the obligations will be extended for the duration of the force majeure circumstances. If the circumstances of force majeure affect the delivery of the Goods to the Buyer, the Seller will arrange a new delivery date after the end of the circumstances of force majeure.
18. Sending information
18.1. The term “in writing” as used in the rules includes e-mails.
18.2. The Buyer, in order to contact the Seller in writing, or in the event that the Rules provide for the Buyer’s obligation to contact the Seller in writing, sends the Seller an email to the address virmantas.m@dcg.lt or regular mail to UAB “Decorum Concept Group” Raudondvario pl. 242 G, Kaunas, LT-47159, Lithuania. The Seller will inform the Buyer about the receipt of the notice in writing (usually by e-mail). For the purpose of withdrawing from the contract, the procedure for contacting the Seller by the Buyer is provided for in Part 7 of these Rules.
18.3. The Seller sends all notifications to the Buyer to the e-mail address provided in the Buyer’s purchase form.
19. Other provisions
19.1. Any Agreement concluded between the Seller and the Buyer shall be governed by these Rules together with the documents clearly specified therein. Any deviations from these Rules are valid only if they are formalized in a written document.
19.2. The buyer, guided by the legal acts of the Republic of Lithuania, has certain rights related to Goods of inappropriate quality. Nothing in these Rules should be construed to restrict or limit the exercise of such rights.
19.3. The Seller has the right to transfer its rights and obligations under the Agreement to a third party or persons, but such transfer of rights and obligations will not affect the Buyer’s rights and the Seller’s obligations under these Rules. In case of such a transfer, the Seller will inform the Buyer by providing information about the transfer in the online store.
19.4. The Buyer has no right to assign or transfer all or part of the rights and obligations arising from these Rules to a third party or persons without the written consent of the Seller.
19.5. If any provision of these Rules is recognized by a court as illegal, invalid or unenforceable, the other provisions of these Rules shall remain in full force and effect. Any provision of these Rules, found to be illegal, invalid or unenforceable only in part or to a certain extent, will remain in effect to the extent to which it was not found to be illegal, invalid or unenforceable.
19.6. The laws of the Republic of Lithuania apply to these Rules and the relations between the parties according to these Rules (including issues of conclusion, validity, invalidity, implementation and termination of the Agreement) and are interpreted based on the laws of the Republic of Lithuania.
19.7. Every dispute, disagreement or claim arising from these Rules or related to these Rules, their violation, termination or validity shall be finally resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.
19.8. The Buyer can submit requests or complaints regarding the Goods purchased in the Seller’s online store on the electronic consumer dispute resolution platform  http://ec.europa.eu/odr/ .
19.9. Consumer disputes are resolved by the State Consumer Rights Protection Service, address Vilniaus st. 25, LT-01402 Vilnius,  www.vvtat.lt .